Service

Process Engineering

With extensive process reengineering experience in each stage of the value chain, PS Solutions Group is the go-to team for all your business process improvement needs.

​Using a systematic approach to optimize key processes, we ensure your company achieves breakthrough performance and sustainable results.
Our team specializes in identifying, analyzing, and improving existing processes by applying proven techniques. Each of these methods help build a foundation for operational excellence.
  • Work Measurement Observations (Time and Motion Studies)
  • Work Methods (Standard Processes & Routines)
  • Work Flow Optimization
  • Statistical Analysis
  • Business Process Engineering
  • Training Methods/Certification Development​
“Strive for perfection in everything you do.  Take the best that exists and make it better.  When it does not exist, design it.”
- Sir Henry Royce, engineer, car designer, and co-founder of Rolls Royce

HOW WE CAN HELP

Work Measurement
​(Time & Motion Studies)

Employee process observations for the purpose of...
  • Development of Average times for work activities to establish time standards and average performance levels.
  • ​Assessment of work activities to identify process standardization & variance, and address improvement opportunities.

Work Methods
​(Standard Process & Routines)

Ensuring employees are provided with consistent training that enables them to more effectively perform process & routines essential to their job.
​
Standard work is not a conformity to standard times or methods,  so much as an agreed basis for performing and improving processes & routines.​​

Workflow ​Optimization
(Streamline & Improve)​

Analysis and optimization of process work flows to identify & isolate underperforming processes, in order to increase productivity by reducing costs, maximize revenue, and improve customer satisfaction.

Too often individual sub-components are optimized at the expense of the overall system's process.

Statistical Analysis

Statistical analysis of complex and hard to see problems requiring in-depth analysis in order to identify the root-cause(s) of a problem, and to stabilize & eliminate variation required for uniform process outputs.

Business Process Engineering

Practice of rethinking, analyzing and redesigning  the way work is done and workflows within and between enterprises, in order to reduce costs by optimizing end-to-end processes, improving performance, and automating non-value-added tasks.​

Train The Trainer Certification

Comprehensive approach that ensures training isn't just an event, but becomes a part of the culture, by setting a high standards that ensure Mastery of Role (job skills), Mastery of Content​ (process knowledge), and Mastery of Training Methods (how to train others).

CLIENT RESULTS

WORK MEASUREMENT + WORK METHODS

Dairy distributor reduces in-store service time by identifying better ways of working

PS Solutions Group improved route efficiency by establishing precise time standards for various route types — laying the foundation for route optimization, improving workflow consistency, and developing comprehensive training materials to standardize best practices. The result? A more agile, effective, and high-performing operation.​​

BUSINESS PROCESS ENGINEERING

Beverage Distributor ensures formal in route evaluation & timely feedback through digital tools

PS Solutions Group designed a digital route ride evaluation process to evaluate Sales Rep In-Store Execution & Step To The Sales Call and provide reporting recaps for management review and integrated Sales Rep feedback.​

STATISTICAL ANALYSIS + BUSINESS PROCESS ENGINEERING

Reducing rescheduled Service Calls to ensure consistent service & improve customer satisfaction

Our experts outlined the essential functionality for a powerful workforce demand planning and management model—enabling the business to accurately track customer demand and strategically allocate workforce capacity. With this tailored approach, the organization optimized staffing, enhanced efficiency, and seamlessly adapted to shifting demands.​

WORK MEASUREMENT

Beverage Distributor Optimizes Field Sales Management Span of Control

PS Solutions Group assessed the distributor's sales management organization and restructured management layers and optimized span of control. ​By aligning manager responsibilities and ratios with best practices, the distributor improved support for its sales force, enhanced leadership effectiveness, and positioned itself for scalable, sustainable growth.